Effective Date: July 18, 2026
At TEHZEEB, we are committed to delivering your orders quickly and securely across Pakistan. This Delivery Policy explains our estimated delivery times and the factors that may affect your shipment.
Delivery Time
Once your order is confirmed, it will typically be delivered within 3 to 5 business days anywhere in Pakistan.
Please note that delivery times are estimates and may vary depending on your location and courier service availability.
Order Processing
Orders are processed after successful confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Once your order has been dispatched, you will receive a tracking number to monitor your shipment.
Tracking Your Order
After your order is shipped, a tracking number will be provided via the contact details you supplied during checkout.
You can use this tracking number to check the latest delivery status through the courier company's tracking system.
Possible Delivery Delays
Although we aim to deliver every order within 3 to 5 business days, delays may occasionally occur due to:
High order volume
Temporary stock shortages
Courier service delays
Public holidays
Weather conditions or other unforeseen circumstances
If your order is delayed, you can use the provided tracking number to follow your shipment's progress. Our customer support team is also available to assist you if needed.
Delivery Address
Please ensure that your shipping address and contact information are accurate when placing your order. TEHZEEB is not responsible for delays or failed deliveries resulting from incorrect or incomplete customer information.
Delivery Coverage
We currently deliver to customers throughout Pakistan. Delivery availability may vary for certain remote or hard-to-reach areas.
Contact Us
If you have any questions regarding your delivery or need assistance tracking your order, please contact us using the contact information available on tehzeebpret.com.
Return Policy :
Effective Date: July 18, 2026
At TEHZEEB, customer satisfaction is important to us. We strive to provide high-quality products and a smooth shopping experience. If you receive a product that is damaged, defective, or does not match your order, you may request a return under the terms outlined below.
Return Eligibility
You may request a return within 3 days of receiving your order if the product meets one of the following conditions:
The item is damaged upon delivery.
The product has a manufacturing defect.
The print or design is incorrect.
You received the wrong size compared to the one you ordered.
You received the wrong item.
Requests submitted after 3 days of delivery may not be accepted.
Return Conditions
To qualify for a return, the item must:
Be unused and unworn.
Be unwashed.
Be in its original condition.
Have all original tags, labels, and packaging intact.
Show no signs of use, stains, perfume, washing, or damage caused by the customer.
Products that have been used, washed, altered, or damaged after delivery are not eligible for return.
Non-Returnable Items
Returns will not be accepted if:
The return request is made after 3 days of delivery.
The product has been worn or used.
The item has been washed or altered.
Original tags or packaging are missing.
The damage was caused by improper handling after delivery.
Return Process
To request a return:
Contact our customer support within 3 days of receiving your order.
Provide your order number along with clear photos showing the issue.
Our team will review your request.
If approved, return instructions will be shared with you.
Items returned without prior approval may not be accepted.
Inspection
Once the returned product is received, our quality team will inspect it to ensure it meets the return conditions outlined in this policy.
If the product passes inspection, your return request will be processed according to our return procedures.
Shipping Charges
Unless the return is due to our error (such as a damaged, defective, incorrect, or wrong-sized product), return shipping costs may be the responsibility of the customer.
Policy Updates
TEHZEEB reserves the right to update or modify this Return Policy at any time. Any changes will be posted on tehzeebpret.com with an updated effective date.
Contact Us
For any questions regarding returns or to request a return, please contact us using the contact information available on tehzeebpret.com.